Frequently Asked Questions
Q: MOQ?
A: 1 unit.
Q: What is your delivery time
A: Generally it is 1-3 days if the goods are in stock. or it is 3-7 days if the goods are not in stock, it is according to quantity.
Q: What about your warranty?
A: Our warranty is 6 months, all machine part can be replaced for free within 1year if broken(not including man made).
Q: What is your terms of payment?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.
Q: Is there any installation direction after we received the machine?
A: Yes, we have a professional technical team and warm after service. We will solve any problem you meet during the installation and packing production in time.
Noted:
The machine will have one year warranty. During the warranty year if any of the parts broken not by man-made. We will free charge to replace the new one to you (not including the shipping cost and duty). The warranty will begin after the machine send out we received the B/L or trucking number.